This Privacy Policy explains how Vegas Hero, operated by Win Top Ltd, collects, uses, stores, and protects your personal data. It applies fully to all players residing in the United Kingdom. By using our web platform, you agree to the practices described here. If you do not agree, please discontinue use and contact our support team to discuss your options.

What We Collect and Why

When you create an account, we collect information such as your name, date of birth, email address, and payment details. This information is necessary to verify your identity, process deposits and withdrawals, and meet our obligations under applicable licensing and anti-money laundering requirements. During transaction processing, we may also collect data relating to the payment method used — for example, partial card numbers or digital wallet identifiers — solely to facilitate secure and accurate transfers.

We also gather technical data as you navigate our web platform. This includes session logs, browser type, device type, and IP address. We use this information to maintain the security and stability of the platform, detect suspicious activity, and ensure that your experience remains consistent across visits. Cookies are used to remember your preferences and keep your session active; you can manage cookie settings through your browser at any time, though disabling certain cookies may affect how the platform functions.

How We Protect and Share Your Data

Your data is protected using 256-bit SSL encryption across all connections between your browser and our servers. Personal information is stored on secure servers with restricted internal access — only staff with a legitimate operational need are permitted to view your data, and all such access is logged and monitored.

We do not sell your personal information to third parties. There are, however, limited and strictly defined circumstances in which your data may be shared externally. These include sharing with payment processors and identity verification services that are necessary to complete transactions and confirm your identity, and disclosure to regulatory or law enforcement authorities where we are legally required to do so under our licensing obligations. Any third party we engage is required to handle your data in a manner consistent with applicable data protection standards.

You have the right to access the personal data we hold about you, request corrections to inaccurate information, or ask us to remove your data where there is no overriding legal reason for us to retain it. To exercise any of these rights, please contact us through the support channels available on our web platform. We will respond to verified requests within a reasonable timeframe. Please be aware that certain data may need to be retained for a defined period following account closure or inactivity in order to satisfy regulatory and financial record-keeping requirements.

If we make material changes to this Privacy Policy, we will notify you through the web platform or by email before those changes take effect. Continued use of the platform following notification will be taken as acceptance of the updated terms. We encourage you to review this page periodically to stay informed about how we handle your data.